Terms & Conditions
Account and Registered User
In order to access certain functions of the Service, including the ability to order and purchase Products, you must register and create an account (User) on www.anarika.com, secured by a password (the “Account”). Any Account so created is personal and exclusive to you and is non-transferable to any third party.
If you register and create an Account, you are a “Registered User”. To be a Registered User, you must be 18 years of age and must provide true and accurate information (including your name, date of birth, e-mail address, credit/debit card details and other details) as requested during the Account creation process. We may carry out further checks to verify your age with a registered credit reference (or similar) agency and, if we are unable to verify you are over 18 years, we may cancel your order.
By registering at and using www.anarika.com, you warrant that the information provided by you in the course of the registration process is true and accurate and you undertake to ensure that such information is kept updated. You are responsible for maintaining the confidentiality of your Account and agree to accept responsibility for all activities that occur under your Account. In the event that you have any concerns regarding your Account or become aware of any misuse then you must inform us immediately (see Contact Us for more information and contact details).
Once you register as a User, you may order and purchase Products through Anarika. If a payment is applicable to your order for a Product, you agree to pay the full amount for that Product as indicated during the order process, including shipping costs or other charges that may be applicable to such order. You may see our Payment and delivery terms below. All orders that you place on www.anarika.com will be subject to acceptance in accordance with these Terms.
The “confirmation” stage sets out the final details of your order. Following that, we will send to you an order acknowledgement e-mail, detailing the Products you have ordered. You may note that this e-mail is not an order confirmation or order acceptance by us.
After acceptance of your order, completion of the contract between you and us will take place on dispatch of the Products ordered subject to our receiving full payment for the Products, unless we have notified you that we do not accept your order or you have cancelled it (refer to Returns section for details).
We may not retain details of your order for you to subsequently access on www.anarika.com. Therefore, we suggest that you print these Terms and the order acknowledgement for your own records. If you wish to obtain specific details of your previous orders, you may Contact Us by clicking contact us section on our website.
From time to time there may be errors in the pricing of the Products that appear on the Website or during the order process. There may also be errors in transmission resulting in interruption of your purchase. Anarika will in good faith try to resolve any issues that may arise as a result of such errors. You agree to cooperate with Anarika to resolve such issues, and you agree that Anarika shall have full discretion to determine the appropriate resolution in such cases.
Cancellation of Order
We try to avoid such situations but please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. The situations that may result in your order being canceled include limitations on quantities available, inaccuracies or errors in product or pricing information, or other problems identified by us. We may also request verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is cancelled after your credit/debit card/net banking has been charged, the said amount will be reversed back in your bank account.
Customer Order Cancellation
We always try to ship the products on the same day or maximum within 24 hours, hence customer can cancel the order only within 3 Hours for the orders placed before 12 morning and no cancellation on orders placed between 12 PM to 3 PM. Any order placed after 3 PM will be shipped next day only and can be cancelled within 6 Hours of placing the order.
Cancellation of transaction of fraudulent nature
To provide safe online shopping experience, we monitor the transactions for any fraudulent activity, In the event of any suspicious activity Anarika reserves the right to cancel those transactions without any liability. Anarika reserves the right to cancel transactions of the following nature 1) use of another person’s identity (includes email, phone number, address etc.) 2) Other suspicious activities
Changing the shipping Address
Please be note that your shipping address cannot be changed after the order has been placed successfully.
Shipping and Delivery
All the terms related to shipping and delivery are outlined in the Shipping and Delivery policy mentioned in Shipping and delivery section of the website. Please refer to the same.
Billing and Payments
All the terms related to Billing and payments including the payment methods are outlined in the Billing and payments policy mentioned in Billing and payments section of our website. Please refer to the same.
We accept returns from the customer, if they are not satisfied with the products provided they are not used and products are in their original packing including tags and other information. Detailed return policy can be found in the Return policy section in our website.
We try our best so as to give you best price for the product we sell to you, however it is possible that a small number of items in our catalogue are misstated. We verify the prices frequently and also at the time of dispatch, In case our product actual price is less than the price mentioned to you, we will charge the lower price and send you the items and if it is higher we will cancel the order and inform you about the cancellation.
Colors and Warranty
We take utmost care in ensuring you to provide the best quality materials. Product specifications and details provided in the display mention approximate values. We try to provide materials matching with actual display, However as it is common with every product sold online, there may be variations with respect to actual product, because of the difference in the nature of making and also due to photography light settings, computer or mobile screen you are using. This is normal as different colors reflect different shades under different conditions. Even though we follow strict quality control, there can be instances where some embroidery work or stitching is missing or lost, this is normal especially in case of products with heavy hand work (Party wears etc.)
Liability and Indemnity
Anarika does not warrant that the Website or any of the Services or Products available through it will be uninterrupted or free from errors. There may be delay, omissions, interruption, and/or inaccuracies in materials or Service available through www.anarika.com.
Anarika makes no representation or warranties about the accuracy, completeness, timeliness, reliability, or non-infringement of any content on the Website or Services available through it.
Although Anarika takes reasonable steps to prevent the introduction of viruses, worms or other malicious code to www.anarika.com, Anarika does not represent or warrant that the Website is free from such destructive features. Anarika is not liable for any damages or harm attributable to such features or arising directly or indirectly from such features.
TO THE FULLEST EXTENT PERMITTED BY LAW, ANARIKA DISCLAIMS AND EXCLUDES ALL WARRANTIES AND REPRESENTATIONS, EXPRESS, IMPLIED OR STATUTORY, WITH RESPECT TO THE WEBSITE OR ANARIKA’S SERVICES, OR WITH RESPECT TO THE ACCURACY, CURRENCY OR COMPLETENESS OF THE INFORMATION PROVIDED BY ANARIKA, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILTY OR FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT OF A PATENT, TRADEMARK OR OTHER INTELLECTUAL PROPERTY RIGHT. THE WEBSITE, INCLUDING, WITHOUT LIMITATION, ALL CONTENT, INFORMATION AND LINKS CONTAINED THEREIN, IS PROVIDED “AS-IS” WITHOUT ANY WARRANTY THAT IT WILL BE UNINTERRUPTED OR ERROR FREE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS WEBSITE IS AT YOUR SOLE RISK.
Notwithstanding anything herein to the contrary, Anarika’s aggregate liability (whether in contract, tort or otherwise) for any loss or damage that you may incur on any account whatsoever, arising out of your use of the Website, shall be limited to a sum equal to the amount paid or payable by you for the Product(s) in respect of one incident or series of incidents attributable to the same cause.
We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorized access to information provided by you. If you use www.anarika.com, you are responsible for maintaining the confidentiality of your Account and its password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your Account or password. www.anarika.com is not intended for selling Products to children, but only to adults who can purchase with a Card or other permitted payment method. If you are under 18 years of age you can use www.anarika.com only with the permission and involvement of your parent or guardian, subject to applicable law.
Anarika reserves the right to refuse Service, terminate Accounts, remove or edit content, or cancel orders anytime at their sole discretion.
By using www.anarika.com and/or the Service, you agree, to the fullest extent permitted by law, to indemnify and hold Anarika, its directors, officers, employees, affiliates, agents harmless with respect to any claims arising out of your breach of these Terms, your use of www.anarika.com or the Service, your non-compliance with applicable law or regulations in the jurisdiction in which you are accessing www.anarika.com or the Service, or any action taken by Anarika as part of its investigation of a suspected violation of these Terms or as a result of its finding or decision that a violation of these Terms has occurred.
Your use of the Website and the contract between you and Anarika shall be governed by Indian Laws without regard to the conflict of law rules and any dispute between you and Anarika will be resolved exclusively in the courts of India.
We have selected the Products on the basis that they will be used for personal use only. If you are planning to use them for business purposes you are advised to make sure that you are covered by a proper insurance plan. Where you decide to use the Products in the course of a business, we exclude (to the fullest extent permitted by law) those warranties and conditions relating to fitness for a particular purpose. Our maximum liability to business users arising out of or in connection with the Products shall be limited to the replacement value of the Product in question (except in the case of death or personal injury caused by our negligence or in respect of fraud). In relation to business users, we do not accept liability for the fitness of Products for business purposes, nor do we accept liability for loss of use of the Product, nor any loss over and above the cost of the Products in the event of a claim for breach of warranty or condition.
Anarika shall be under no liability for any delay or failure to deliver Products or otherwise perform any obligation as specified in these Terms if the same is wholly or partly caused by events of Force Majeure and/or caused, whether directly or indirectly, by circumstances beyond its reasonable control. For the avoidance of any doubt, Force Majeure events shall, without being limited, mean and include events of war, riots, civil war, rebellion, earthquake, cyclones, flood or any other natural physical disaster and/or acts of God.
Anarika reserves the right to transfer, assign or sub-contract the benefit of the whole or part of any of its rights or obligations under these Terms or any related contract, to any third party.
If any part of these Terms is held by any competent authority to be invalid or unenforceable in whole or in part, the validity or enforceability of the other Terms shall not be affected.
These Terms including the documents or other sources referred to in these Terms supersede all prior representations, understandings and agreements between you and Anarika relating to the use of www.anarika.com (including the use of Services and/or order of Products) and sets forth the entire agreement and understanding between you and Anarika for your use of www.anarika.com.
When you visit www.anarika.com or send e-mail to us, you are communicating with us electronically. You consent to receive communication from us electronically. We may communicate with you by e-mail or by posting notices on www.anarika.com. You agree that all agreements, notices, disclosures, and other communication that we provide to you electronically satisfy any legal requirement that such communication be in writing.